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Contact Us

One inbox, read by the family that runs the shop. Email is the fastest way to reach us.

Email

hello@pokeskye.com

We read every message and reply by email, usually within a business day. Weekends and holidays may take a little longer.

About an Order

Include your order number and the card's name. If a card arrived damaged or isn't what we listed, attach photos of the card and the packaging — our Refund Policy asks for them within 3 days of delivery, so write sooner rather than later.

Bought through eBay? You can also message us there, from the listing or our eBay store.

About the Site

Spotted a price-guide number that looks off, a card matched to the wrong set, or a page that misbehaves on your phone? Tell us the page's address and what you saw. Corrections make the guides better for everyone.

Who Answers

Poke Skye LLC is a Florida limited liability company. Skye runs the shop; Mom and Dad read the inbox, review every order, and pack and ship each card. We don't have a phone line or a walk-in address — email reaches the right person every time.